REMOTE INTEGRATION PLATFORM

Secure and Scalable Digital Machine Management for OEMs

Machines are becoming increasingly digital. Software increasingly determines the functionality, performance, and service life of complex systems. At the same time, operators, service personnel, and end users expect secure access to machines, data, and functions from various locations and devices.
For OEM machine builders, this presents both new opportunities and challenges. How do you manage software, updates, configurations, and remote access as the number of machines grows? And how do you keep complex high-mix, low-volume machines manageable throughout their entire lifecycle?

Control Over Software, Service, and Growth

With the RIMOTE Integration Platform, RIWO offers a solution for integrating industrial automation (OT) and information technology ( IT). The platform helps OEMs securely connect machines, manage them centrally, and expand their functionality.

RIMOTE enables machine builders to scale up machines and systems efficiently. Through centralized coordination, software updates, configurations, and applications can be rolled out in a controlled manner. Service technicians are granted secure remote access, allowing them to resolve malfunctions more quickly and reducing the need for in-person service visits.

The platform supports, among other things:

Remote access to machines and systems;
Application and update management;
Configuration and package management;
Monitoring and notifications;
Device and connector management;
Integrations with dashboards, PLM content, and external APIs;
Lifecycle management.

This helps keep machines up to date longer, makes them easier to maintain, and makes them more pleasant to use.

Securely connected in accordance with modern standards

Cybersecurity is an essential part of digital machine management. RIMOTE provides a secure foundation for remote access, authentication, logging, and communication between machines, users, and services.
This includes support for SSO, MFA, MTLS, VPN, VNC, RDP, app proxy, and connector management, among other things. In this way, RIMOTE helps OEMs prepare for current and future cybersecurity requirements, including CRA and NIS2. Read our TechTalk on this topic here.

Foundation for Servitization

RIMOTE makes it possible to add new features or make them available throughout a machine’s lifecycle via service and subscription models. This enables OEMs to deliver greater value after the sale and develop new revenue models.

From remote support to premium monitoring and software-based enhancements: RIMOTE supports the transition from machine supplier to service-oriented partner.